Vacancies

Personal Lines Insurance Adviser - full time vacancy in Bridgwater

Key Purpose of the Job

To provide advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.

Accountabilities

  • Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer.

  • Meet and exceed personal sales and/or other relevant targets, contributing towards the team’s overall service and sales objectives/KPI’s.

  • Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards.

  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to.

  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.

  • As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives.

  • Adherence to our Training & Competency scheme

  • Up to date Continuous Professional Development

Email your C.V to nikki.robertson@higos.co.uk

 

 

Personal Lines Insurance Adviser - full time vacancy in Somerton

Key Purpose of the Job

To provide advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.

Accountabilities

  • Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer.

  • Meet and exceed personal sales and/or other relevant targets, contributing towards the team’s overall service and sales objectives/KPI’s.

  • Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards.

  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to.

  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.

  • As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives.

  • Adherence to our Training & Competency scheme

  • Up to date Continuous Professional Development

Email your C.V to vicki.carter@higos.co.uk

Key Purpose of the Job

The role will include looking after an established book of existing Commercial Insurance business whilst managing and retaining customer relationships. The individual will be expected to look for opportunities to grow and develop the existing book and secure new customers. 

The ideal candidate would have experience in dealing with commercial Insurance as well as excellent commination skills and a strong desire to succeed.

Accountabilities

  • Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer.

  • Meet and exceed personal sales and/or other relevant targets, contributing towards the team’s overall service and sales objectives/KPI’s.

  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to.

  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.

If you would like to apply for the role please send your CV to the Regional Branch Manager Alan Clarke at alan.clarke@higos.co.uk

Further details including company benefits, bonus scheme and competitive salary will discussed at interview stage with suitable applicants.

 

Personal Lines Insurance Adviser - full time vacancy in Bridport, Dorset, Trainee or Experienced.

Key Purpose of the Job

To provide advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.

Accountabilities

  • Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer.

  • Meet and exceed personal sales and/or other relevant targets, contributing towards the team’s overall service and sales objectives/KPI’s.

  • Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards.

  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to.

  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.

  • As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives.

  • Adherence to our Training & Competency scheme

  • Up to date Continuous Professional Development

If you would like to apply for the role please send your CV to Elaine Street at elaine.street@higos.co.uk

 

 

 

 

Commercial Insurance Sales Executive - Full Time Vacancy Somerton

Key Purpose of the Job

An excellent opportunity has arisen for a Commercial Insurance Sales Executive to join our busy sales team in our Somerton Office. The role will include looking after an established book of existing Commercial Insurance business whilst managing and retaining customer relationships. The individual will be expected to look for opportunities to grow and develop the existing book and secure new customers. 

The ideal candidate would preferably have experience in dealing with commercial Insurance as well as excellent commination skills and a strong desire to succeed.

Accountabilities

  • Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer.

  • Meet and exceed personal sales and/or other relevant targets, contributing towards the team’s overall service and sales objectives/KPI’s.

  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to.

  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.

If you would like to apply for the role please send your CV to the Somerton and Bridgwater Commercial Manager Kari Clarke at kari.clarke@higos.co.uk

Further details including company benefits, bonus scheme and competitive salary will discussed at interview stage with suitable applicants.

Personal Lines Insurance Claims Handler - full time vacancy in Clevedon.

Key Purpose of the Job

To provide an efficient and effective claims service to Agents and Direct customers. To negotiate with Higos agents and customers, Insurance Companies, their appointed Loss adjusters and other appointed representatives with the objective of obtaining a speedy and satisfactory conclusion to claims submitted.

The Claims Department is a fundamental part of the business. As far as our customers are concerned, it is the single most important department in any insurance company. It provides the help a customer needs when putting in a claim. (which is why they purchased their insurance in the first place) It is also one of the best places to learn how insurance actually works as all claims staff receive comprehensive training of all different types of policies and their wordings. This knowledge can be extremely valuable throughout your career in the industry.

Accountabilities

  • Management and negotiation of commercial and personal lines claims

  • Identify any underwriting issues that may arise and liaise with underwriting colleagues to rectify

  • To perform from time to time any other similar duty that may be required by your supervisor

Key Competencies

  • Ensure that they and their colleagues provide an excellent service to Higos Insurance Services agents and customers.

  • Actively seek and respond to customer feedback

  • Looks to maximise business opportunities through building positive customer relationships

  • Uses customer problems and complaints as an opportunity to improve customer service

Achieves Results

Retains a strong focus on professional standards and team results that contribute directly to business success. Ensure that objectives are followed through and completed within the standards set

Analysis and Judgement

  • Takes a logical approach to analysing and solving business problems

  • Works effectively with business information

  • Considers a range of factors and solutions before reaching a conclusion

  • Makes prompt decisions with pragmatic focus and takes personal responsibility for delivering decisions that impact on the business

  • Communication, influence and relationship building

  • Demonstrates effective communication and negotiation skills appropriate to the situation

Key Knowledge and Skills

  • Clear communication skills

  • Good telephone manner

  • Ability to work under pressure and prioritise workload

  • Ability to use own initiative

  • PC/systems/keyboard skills

  • Aptitude for dealing with customers calmly and sympathetically

  • Progress towards Cert CII examinations

  • Team focused

  • Negotiation skills

If you would like to apply for the Personal Lines Claims Handler role please send your CV to the Head of Claims Chris Currie at chris.currie@higos.co.uk

IBA Accounts Assistant - full time vacancy in Wells

Key Purpose of the Job

Responsibilities will include but not be limited to;

  • Insurer reconciliations

  • Bank reconciliations

  • Dealing with Insurer and Broker queries in a timely manner

  • Processing client refunds daily

Required/Desired Skills

Finance experience is preferable but not a pre-requisite for the role as training will be provided. A can-do attitude who can work both in a team and on their own with a proactive approach to work.

If you would like to find out more please email Emma.hann@grpgroup.co.uk or Robbie.burns@grpgroup.co.uk

 

 

 

Two commercial Telesales Advisors - full time vacancies in Newton Abbot

Key Purpose of the Job

Responsibilities will include but not be limited to;

  • Generating Commercial Opportunities

  • Follow up communications (Including telephone calls)

  • Following regulatory requirements

  • Processing customer information

Required/Desired Skills

Insurance or call centre experienced desired but not essential as training will be provided. Must have good communication and organisation skills, ability to work on own initiative and drive to achieve targets.  

If you would like to find out more please send your CV to Operations@higos.co.uk