As the COVID-19 situation develops, we want to reassure our clients that Higos has deployed business continuity plans to minimise the impact on the wellbeing of our staff, Clients and their families whilst continuing to deliver a high-level of service to our customers.
The FCO has issued an exceptional travel advisory notice.
As the Government advice develops further in relation to COVID 19 we can confirm that with effect from today, all of our staff are now enabled to work from home. This means that all incoming calls will be answered and all queries by email can be dealt with in the usual manner.
The FCO have advised against travel and Higos are currently unable to issue any new travel insurance policies. We will review this on the 31st of March 2020 unless anything changes in the meantime, and once reviewed, we will update our customers and continue to keep them updated as things change.
Higos have reviewed our stance on the current Covid 19 pandemic for obtaining new and renewing travel insurance policies. At this time Higos will remain unchanged and are currently unable to issue any new or renew any travel insurance policies.
The Covid-19 pandemic has reshaped all of our lives, our Higos staff are currently working hard at home and can still receive all incoming calls and emails with our clients queries in the usual manner.