Personal Claims

It has to be Higos for a claims team that's on your side. At Higos we realise that you buy insurance for the peace of mind that if something goes wrong, you’ll be looked after. We know you take pride in your home and in your car. And we know that when you plan a holiday, the last thing you need is for something to disrupt your well-earned break.


To contact the right members of our Motor claims team:

Out of our Office Hours for motor claims please refer to your policy wording where an Emergency line will be available.

Motor Claims - 0343 8167836

To contact the right members of our Home claims team:

Out of our office hours for Home claims please refer to your policy wording where an emergency line will be available.

Household Claims - 01458 270 390

That’s why we demand the best service from our insurers on your behalf – to ensure they respond urgently, particularly when their response is time-critical (when you’re on holiday for example). In fact, we have stopped using insurers, repairers and contractors where their service has been unacceptable to our customers.


So when you need to claim, we’re here to help fight your corner during what can be a difficult and frustrating time. You can trust us to answer your call quickly, deal with the insurer on your behalf and use our expertise to ensure your claim is settled as quickly and efficiently as possible.

Our Claims team are here from 9am to 5.30pm weekdays and for any out of hours enquiries we’ll make sure we follow up your claim within 48 hours of the incident being reported to us.