The World Health Organisation declared the ongoing coronavirus outbreak a pandemic on the 11th March and is now a known event. The FCO have advised against travel and Higos are currently unable to issue any new travel insurance policies. We will review this on the 31st of March 2020 unless anything changes in the meantime, and once reviewed, we will update our customers and continue to keep them updated as things change
The FCO are advising against all but essential travel and travellers should contact their airline/travel agent to obtain refunds or change dates. If unable to obtain a refund via this method and the trip was paid by credit card, a refund can be sought from the credit card company.
We understand our clients are concerned about what the coronavirus means to you and want to reassure our clients we are here to answer any questions you might have about the cover on your policy.